Effective Date: May 20, 2026  |  Last Updated: May 20, 2026

1. Introduction

Welcome to Virus Infotech ("we", "us", or "our"). We are an IT services company based in Dubai, UAE, providing Website Development, App Development, Digital Marketing, Design Services, and Cyber Security Services to businesses and individuals worldwide.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit virusinfotech.com (the "Site") or engage our services. By using our Site, you agree to the practices described in this policy.

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2. Information We Collect

We collect the following categories of personal information:

a) Information You Provide Directly

• Full name, email address, and phone number (via contact forms or quote requests)
• Company name, project details, and business requirements
• Payment and billing information when engaging our services
• Communications you send us by email or through the Site

b) Information Collected Automatically

• IP address and browser type
• Pages visited, time spent on Site, and referring URLs
• Device type and operating system
• Cookie identifiers and tracking data (see our Cookie Policy)

c) Information from Third Parties

• Analytics data from Google Analytics
• Social media interactions if you engage with our social pages

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3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To respond to quote requests, discuss project requirements, and deliver our IT services
• Communication: To send you project updates, invoices, and support responses
• Marketing: To send newsletters or promotional content (only with your consent, which you can withdraw at any time)
• Site Improvement: To analyse how visitors use our Site and improve user experience
• Legal Compliance: To comply with applicable UAE law and other legal obligations
• Security: To detect and prevent fraud, abuse, or security threats

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4. Legal Basis for Processing

We process your personal data under the following legal bases in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL):

• Contractual necessity: When processing is required to fulfil a service agreement with you
• Legitimate interests: For analytics, security, and improving our services
• Consent: For marketing emails and non-essential cookies
• Legal obligation: When required by UAE law or regulatory authorities

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5. Cookies

Our Site uses cookies and similar tracking technologies to improve your browsing experience. For detailed information on what cookies we use and how to manage them, please read our Cookie Policy.

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6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

• Service Providers: Trusted third-party vendors (e.g., hosting providers, payment processors, email platforms) who assist us in operating our business, under strict confidentiality obligations
• Analytics Providers: Google Analytics to understand Site traffic (data is anonymised where possible)
• Legal Authorities: When required by law, court order, or UAE regulatory authority
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity

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7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law:

• Client project data: Retained for the duration of the engagement plus 5 years for legal and accounting purposes
• Contact form enquiries: Retained for 2 years from the date of submission
• Newsletter subscriber data: Retained until you unsubscribe
• Analytics data: Retained as per Google Analytics' standard retention period (typically 26 months)

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8. Your Rights

Under UAE data protection law and, where applicable, the EU General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data ("right to be forgotten"), subject to legal retention requirements
• Restrict or object to certain types of processing
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time for marketing communications

To exercise any of these rights, please contact us at info@virusinfotech.com. We will respond within 30 days of your request.

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9. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption on data transmission, secure server infrastructure, and restricted access controls.

However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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10. International Data Transfers

As Virus Infotech serves clients globally, your data may be processed outside of the UAE. In such cases, we ensure that appropriate safeguards are in place (such as standard contractual clauses or equivalent protections) to protect your personal information in accordance with applicable law.

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11. Children's Privacy

Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.

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12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we may also notify you by email (if we hold your email address) or by placing a notice on our Site. We encourage you to review this page periodically.

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14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Virus Infotech
Dubai, UAE
Email: info@virusinfotech.com
Website: virusinfotech.com